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FAQs

Questions?

How are my Succulents shipped?

Prior to dispatch, Succulents are air-dried for a couple of days and shipped bare-rooted. We wrap the bare-rooted Succulents in tissues and cushion them with dry hay. This process minimizes any risk of damage to the Succulent during dispatch. Unlike, it’s green siblings, the leaves are plump and full of water, hence they will not dry up in transit

What happens if my succulents break during shipping? Free replacements!

Fortunately, succulents are SUPER hardy. We also provide guaranteed replacements in case of transit damage. We’re happy to ship you a new box of succulents if your succulents arrive in a state of despair. Just reach out to us on WhatsApp – 93217 99303 or email us care@succastore.in (you must include an image for us to best help!) and we’ll get you squared away!

How many days to ship & deliver the order?

Our standard dispatch time is 2 days, post which the Succulents should reach you in 2-4 days depending on your location. Since our Succulents are air-dried, they can last 8-10 days without any problems. However, we would never want it thay way hence we ensure orders reach you in time.

Can I get 1 day delivery?

Mumbai folks, that’s a definite yes. We can Swiggy Genie it to your location. For the rest of India, while we do not promise this, we can definitely try to figure this out. Hit us up on WhatsApp – 93217 99303 & we’ll try to work something out.

Do you take bulk gifting orders? Diwali Gifting?

Diwali, Corporate, Baby Shower Favours, Birthday Return Gifts? Yesssss, we do it all.

Introducing, Succa Gift Boxes, where you have the power to create a memorable, personalized, and eco-friendly gift package for your loved ones, colleagues, or clients.

Hit us up at 98198 26246 & we’ll sort you & your occasion out!

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